Since August 1998, I have worked to stay true to three core values: courteous, compassionate, and considerate. After all, I am a service-based, client-centered company. And absolutely zero outsourcing!
Client Centered Service
I strive to see each and every person as a client, rather than a customer. To me, a customer is a one time purchaser, or someone who shops with you merely out of convenience or price. A client, on the other hand, is someone who interacts with you based on a relationship. While many businesses want to get to know your money, I would much rather get to know you.
It’s cheaper to keep a current client. Whether you are a new client or have been working with me for years, all clients are treated equally. I will work with you to design a package that works for you and your clients, within your budget.
Each client is treated as a member of my family. Compassion and support are the building blocks of Mann Web Development. I am compassionate about assisting you, even after final payment is received. A full feature of support options are available to all: a help center, e-mail, and even phone support.
Consistency in price, support, and quality of service. I strive to maintain consistency throughout your entire experience with me. I Work to provide you with quality services, while keeping costs down for all parties involved.
Your web site is important to you and I understand this. I maintain a 100% in-house policy. This means your site will be designed by me. I personally design each and every web site. And with 20 years of experience, designing/developing sites for large and small businesses around the globe, you are in capable hands with Mann Web Development.
Michael Mann, Owner
Client Relationships: Why Choose Mann Web Development
Our relationship does not begin and end with designing a usable web site. I believe in building client relationships. Sometimes that can seem scary, using a designer who wants to help with more than just the web site. Rest assured, I have nothing but the best intentions to help you grow your business. Along with web site design, I offer a range of the services:
- Daily database / weekly full site backups using UpdraftPlus and off-site backup storage through AWS.
- Monthly site audits through tools such as GTMetrix
- Assistance in setting up Cloudflare services
- Site maintenance and design training through FrugalWebGuy.com
- 24/7 email, phone, and social media support
- search engine rank checking and assistance in gaining better ranking position organically
Open Source Advantage
Mann Web Developer uses 100% Open Source software. As an open source Web Developer, I use the following open source software (in addition to running Ubuntu, a linux-based Operating System):
Communication through Mann Web Development is also handled through Open Source software:
I also test sites under closed source Web browsers such as Google Chrome and offer communication abilities through closed source channels like Skype and Zoom, an online meeting platform.
I am a WordPress Plugin developer, with 2 plugins in the WordPress Repository: